Maintenance Plans

Access Control Maintenance for Schools

Your school's access control system is a frontline safeguarding measure — but only when every component is working correctly. SchoolCare provides specialist access control maintenance for UK schools, including an annual on-site visit with a comprehensive written report, telephone and remote support, and expert guidance on health and safety compliance.

40+ Years Experience 30,000+ Users Supported ISO9001:2015 Accredited Cyber Essentials Accredited
Why Maintenance Matters

Safeguarding Starts at the Door

Access control systems are one of the most important physical safeguarding measures a school can invest in. Door entry systems, automated gates, fob readers, and keypad locks control who enters your buildings and when — protecting students, staff, and visitors every day. However, without regular professional maintenance, components wear, software falls behind, and faults develop silently, leaving your school vulnerable precisely when security matters most.

Safeguarding Duty

Schools have a legal duty to keep children safe. A malfunctioning door entry system or failed lock compromises your perimeter security and undermines your safeguarding policy. Regular maintenance ensures every access point functions reliably, every day.

Fire Safety Compliance

Access control systems that integrate with fire alarms must release doors correctly during an evacuation. A failed mag-lock or misconfigured release mechanism could endanger lives. Annual testing and maintenance verifies your system responds correctly to fire alarm activation.

DDA & Accessibility

Automated doors and accessible entry points must remain fully operational to meet your obligations under the Equality Act 2010. Maintenance ensures powered doors, push-to-exit buttons, and accessible entry systems work reliably for all users.

Annual Visit

What Our Annual Maintenance Visit Includes

Every SchoolCare access control maintenance plan includes a thorough annual on-site inspection carried out by our qualified engineers. Following the visit, you receive a detailed written report documenting the condition of every component, any faults identified, remedial work carried out, and prioritised recommendations — providing a clear audit trail for governors, insurers, and health and safety officers.

Door Entry Systems

Audio and video intercom units are tested for clarity, functionality, and weatherproofing. Handsets, panels, and call buttons are inspected for wear, and wiring connections are checked for integrity. We ensure visitors can be identified and admitted reliably from every entry point.

Locking Mechanisms

Mag-locks, electric strikes, and motorised locks are inspected for holding force, alignment, and correct operation. We test both lock and release functions, checking that doors secure properly when closed and release cleanly when triggered — including emergency release scenarios.

Fob & Keypad Readers

Proximity readers, keypads, and biometric scanners are tested for responsiveness and accuracy. We verify that authorised credentials are accepted promptly and that lost or revoked fobs are correctly blocked, maintaining the integrity of your access permissions.

Fire Alarm Integration

Access control systems must respond correctly to fire alarm activation, releasing all mag-locks and secured doors to allow safe evacuation. We test this integration during every annual visit, verifying that all doors release simultaneously and reset correctly after the alarm is silenced.

Automated Gates & Barriers

Where your access control extends to vehicle gates or pedestrian barriers, our engineers inspect motors, safety sensors, photocells, and control units. We test opening and closing speeds, safety reversals, and manual override mechanisms to ensure safe, reliable operation.

Written Report

A comprehensive report is provided detailing the condition of every access point, any faults identified, remedial work completed, and prioritised recommendations. This report serves as your documented maintenance record for compliance, insurance, and health and safety audit purposes.

Health & Safety

Your Legal Obligations

Access control systems in schools are subject to several pieces of health and safety legislation. Failure to maintain these systems can expose your school to legal liability, enforcement action, and — most importantly — genuine risk to the safety of students and staff. A SchoolCare maintenance plan helps you stay compliant across all relevant regulations.

Regulatory Reform (Fire Safety) Order 2005

The responsible person must ensure that all fire safety equipment — including access control systems integrated with fire alarms — is maintained in good working order. Mag-locks and electrically secured doors must release on fire alarm activation to allow safe egress. Regular testing and documented maintenance records are essential for demonstrating compliance during fire risk assessments and fire authority inspections.

Supply of Machinery (Safety) Regulations 2008

Automated gates and barriers are classified as machinery and must be safe to use, properly installed, and regularly maintained. Safety sensors, photocells, and anti-trap mechanisms must be tested to prevent crush and entrapment injuries. Schools with automated vehicular or pedestrian gates have a duty to ensure these systems meet current safety standards and are maintained by competent persons.

Equality Act 2010

Schools must make reasonable adjustments to ensure their premises are accessible to people with disabilities. Automated doors, accessible push-to-exit buttons, and low-level entry systems must be maintained in working order to meet this obligation. A failed powered door or inaccessible entry point could constitute a breach of your duties under the Act.

Employer & Occupier Duties

Under the Health and Safety at Work Act 1974 and the Occupiers’ Liability Acts, schools must ensure that premises are safe for staff, students, and visitors. Access control systems form part of this duty — a malfunctioning gate, a jammed emergency exit, or a failed lock can create serious safety risks. Documented maintenance demonstrates your commitment to fulfilling these duties.

Ongoing Support

Telephone & Remote Support

Your access control maintenance plan doesn’t just cover the annual visit. SchoolCare provides year-round telephone and remote support to keep your system running smoothly between inspections.

Telephone Support

Our experienced support team is available by phone to help with day-to-day queries — from adding and revoking fobs to adjusting access schedules and troubleshooting entry issues. You always speak to someone who understands access control systems, not a generic helpdesk.

Remote Diagnostics

Where your access control system supports remote connectivity, our engineers can log in to diagnose faults, adjust settings, update firmware, and resolve many issues without an on-site visit — minimising downtime and disruption to your school day.

Priority Call-Outs

If a fault cannot be resolved remotely, maintenance plan customers receive priority scheduling for on-site call-outs. We understand that a failed access control system is a safeguarding issue, and we treat it with the urgency it deserves.

Benefits

Benefits of a SchoolCare Maintenance Plan

Compliance Confidence

Documented annual maintenance and a comprehensive written report demonstrate your school’s commitment to fire safety, accessibility, and safeguarding compliance — providing evidence for governors, auditors, and inspectors.

Reduced Risk

Proactive maintenance identifies and resolves faults before they compromise your school’s security. Regular testing of locks, readers, fire integration, and automated gates ensures your perimeter remains secure year-round.

Extended System Life

Regular servicing prevents premature wear and extends the operational life of your access control hardware — protecting your investment and deferring costly replacements.

Budget Predictability

A fixed annual maintenance cost replaces unpredictable emergency call-out charges. You know exactly what your access control maintenance will cost each year, simplifying budget planning.

Year-Round Support

Telephone support, remote diagnostics, and priority call-outs ensure you are never left without expert help when an access control issue arises — even between annual visits.

Expert Recommendations

Our engineers provide practical, honest recommendations for system improvements — whether upgrading ageing hardware, extending coverage to new buildings, or integrating with your fire alarm or visitor management system.

Protect Your School’s Access Control System

Contact SchoolCare to discuss an access control maintenance plan tailored to your school. Our annual visit, written report, and year-round support give you complete confidence that your entry systems are safe, compliant, and fully operational.

Arrange a Maintenance Visit

Ready to Transform Your School’s ICT?

Contact us today for a no obligation quote. Our team of experts are ready to help.