SchoolCare provides dedicated IT support for Hampshire schools, with a local team that understands the needs of schools across the county. Whether you run a small village primary or a large secondary academy, we provide fast, friendly, and reliable ICT support that keeps your school running smoothly every day.
Local IT Support, Built Around Hampshire Schools
IT support for Hampshire schools works best when it comes from a provider with genuine local knowledge. SchoolCare is based in Ringwood, Hampshire. As a result, we are well placed to provide on-site support quickly when it is needed. We do not send engineers from the other side of the country or rely entirely on remote-only fixes.
We know Hampshire schools well. We understand the pressures of term time, the demands of OFSTED readiness, and the importance of keeping classroom technology working every single day. Furthermore, we have long-standing relationships with schools across the county, from the New Forest to Winchester, Basingstoke to Portsmouth.
Hampshire County Council supports schools in making informed choices about their ICT provision. SchoolCare provides the kind of honest, experienced advice that helps schools make the right decisions.
What Our IT Support for Hampshire Schools Includes
SchoolCare provides a full range of IT support services for Hampshire schools, including:
- Helpdesk support — Our UK-based helpdesk is available during school hours. Staff can log issues quickly and get a fast response from someone who knows your setup.
- On-site technician visits — For issues that cannot be resolved remotely, we send a local engineer to your school. Our Hampshire base means we can respond quickly without long travel times.
- Network monitoring and management — We monitor your school network around the clock. This means we often spot and fix problems before they affect teaching.
- Device setup and management — We configure, maintain, and manage all types of school devices, including laptops, tablets, interactive displays, and printers.
- Server and infrastructure support — We look after your servers, switches, and cabling, keeping your core infrastructure in good health.
- Software and licensing support — We help schools manage their software licences, apply updates, and troubleshoot application issues across all platforms.
IT Support Tailored to Primary and Secondary Schools
The IT needs of a primary school and a secondary school are very different. Primary schools often need simple, easy-to-use setups with minimal management overhead. Secondary schools typically have more complex networks, more devices, more users, and more demanding applications.
SchoolCare provides ICT support for schools that is adapted to the size and type of each school. We do not apply a one-size-fits-all approach. Instead, we take time to understand how your school works and build a support package around your specific needs.
Cyber Security for Hampshire Schools
Cyber security is a growing concern for schools across Hampshire and the wider UK. Schools hold sensitive data about pupils, staff, and families. They also rely on internet connectivity for almost everything they do. As a result, a cyber attack or data breach can be extremely damaging.
SchoolCare can provide cyber security services for schools. This includes firewall management, antivirus, content filtering, patch management, and staff awareness training. We also help schools work towards Cyber Essentials certification, which demonstrates a strong baseline of security to parents, governors, and inspectors.
Flexible IT Support Contracts for Hampshire Schools
We understand that school budgets are tight. That is why SchoolCare offers flexible IT support contracts that can be adapted to fit your budget and requirements. Whether you need full managed IT support with unlimited helpdesk calls and regular on-site visits, or a lighter-touch package to supplement an existing in-house technician, we have an option that works.
All of our contracts come with clear service level agreements, so you always know what to expect. There are no hidden costs and no surprise charges.
Why Hampshire Schools Choose SchoolCare
SchoolCare has been supporting schools for over 40 years. We hold ISO 9001:2015 accreditation and Cyber Essentials certification. We support over 30,000 users across the UK. And our team genuinely cares about the schools we work with.
We are proud of the long-term relationships we have built with Hampshire schools. Many of our customers have been with us for years, and that loyalty means a great deal to us.
If you are looking for IT support for Hampshire schools, we would love to talk. Contact us today for a free, no-obligation consultation, or call us on 0333 358 1333.